Sportaza Hub › Help

Customer support

Smiling support agent with a headset

Got a question or something isn’t working? Our support team is there day and night. And there’s a good chance the answer is already on our FAQ page.

How to reach us

  • Live chat, 24/7. The quickest way. Open the chat on sportaza.com, or use the contact page: the first reply comes in about 20 seconds on average.
  • Email. Prefer to write it all out? Send it to support@sportaza.com.
  • Phone. We don’t have a phone line.

Help us help you faster

Have your username ready when you open a chat, or put it in your email. Depending on the question, this helps too:

  • Payment questions: the payment method, the amount and the date.
  • Account checks: which documents you’ve already sent us.

Languages

Our main support language is English, but you can write to us in your own language: live chat answers through translation.

So far, live chat has helped players in Czech, German, Greek, English, Spanish, Finnish, French, Hungarian, Italian, Norwegian, Polish, Portuguese, Romanian and Turkish. To confirm