Waiting on a withdrawal, stuck with an account check or just have a quick question? Pick a topic below, or see the quick answers further down.
Help topics
- Payments and withdrawals: getting money in and out: payment methods, minimums, how long it takes and the limits.
- Account and verification: what the ID check (KYC) is, which documents you need and how long it takes.
- Customer support: how to reach us, and the languages we answer in.
- Responsible gambling: limits, self-exclusion and where to get help if it stops being fun.
- FAQ: the questions players ask us most.
Quick answers
How long do withdrawals take? Up to 3 business days.
Is there an app? No, and you don’t need one. Sportaza runs in your phone’s browser, and you can add it to your home screen.
How do I reach support? Live chat on sportaza.com is open 24/7. You can also email support@sportaza.com or check the help centre.