About Sportaza
Who owns Sportaza?
Rocketship Ventures S.R.L., a company registered in San José, Costa Rica, under number 3-102-921894. It owns and runs Sportaza.
Is Sportaza licensed?
Yes. sportaza.com is licensed by the Government of the Autonomous Island of Anjouan, Union of Comoros, licence ALSI-202606064-FI2. Want to check? Click the licence seal at the bottom of sportaza.com.
What is the official website of Sportaza?
You play at sportaza.com. This site, sportazahub.com, is our official blog. Any other site using the Sportaza name isn’t us.
Does Sportaza have a Canadian licence?
No. Sportaza plays under its Anjouan licence and doesn’t hold a licence from iGaming Ontario or any other Canadian provincial regulator. Canadian players can use CAD and Interac, but please check the rules in your province before you play. To confirm
Is Sportaza an offshore site?
Sportaza works internationally: it’s licensed in Anjouan, Union of Comoros, and run by a company registered in Costa Rica. To confirm
Safety and trust
Is Sportaza safe?
Sportaza is licensed, checks every player’s age and identity, and protects your data with SSL encryption. If something goes wrong, support is there 24/7.
Does Sportaza pay out winnings?
Yes. Once your account checks are done, withdrawals are handled within 3 business days. How much you can take out each day and month depends on your VIP level.
What responsible gambling tools does Sportaza offer?
Ask customer support to set a deposit limit or to close your account for a while (self-exclusion). To confirm The responsible gambling page has more help and contacts.
Payments
What payment methods does Sportaza accept?
Cards, e-wallets, bank transfers and crypto (BTC, ETH, LTC, XRP, BCH and ADA), plus local favourites like Interac in Canada and Zimpler in Finland. What you see depends on your country.
What is the minimum deposit at Sportaza?
€10 in most euro countries, and $10 CAD with Interac in Canada. A few payment methods start a little higher.
Does Sportaza accept Interac?
Yes. In Canada you can deposit with Interac from $10 CAD, and withdraw from $10 to $3,000 CAD at a time.
How long does it take to withdraw from Sportaza?
Up to 3 business days, as long as your account checks are done. The payments team works Monday to Friday, 6 AM to 5 PM GMT, so weekend requests are handled from Monday.
Can I play at Sportaza in Canadian dollars?
Yes. Accounts in Canada can play in CAD.
Does Sportaza require ID verification (KYC)?
Yes. We can ask for your ID, proof of address and proof that your payment method is yours at any time. You then have 30 days to send them, and the review usually takes up to 10 days.
Bonuses
What is the Sportaza welcome bonus?
You choose: a sports bonus or a casino bonus. The sports bonus is 100% of your first deposit up to €100 in most EUR countries, €200 in Germany, Finland, Austria, Switzerland and Norway, or $150 CAD in Canada. The casino bonus is 100% up to $750 CAD or €500, plus 200 free spins. The exact amounts depend on your country.
What are the wagering requirements at Sportaza?
For the sports bonus, you must wager the deposit and bonus 5x or 6x, depending on your country, within 30 days. For the casino bonus, you must wager the deposit and bonus 35x, and free spin winnings 40x, within 10 days.
Is there a Sportaza bonus code?
No, you don’t need one. Sportaza doesn’t use bonus codes right now: you claim every offer right on sportaza.com.
Does Sportaza have a no deposit bonus?
Not at the moment.
How does the Sportaza VIP programme work?
There are five levels, and yours depends on how you’ve played over the last 90 days. From Level 3 you get weekly casino cashback (5%, then 10% and 15% at Levels 4 and 5) and higher withdrawal limits, and from Level 4 a personal VIP manager.
Does Sportaza give free spins?
Yes. The casino welcome bonus comes with 200 free spins, and once you’re playing, the weekly and weekend reloads add more.
Products
What sports can I bet on at Sportaza?
More than 40. To confirm Football is the big one, and there’s also ice hockey, basketball, American football, baseball, tennis, MMA, boxing, golf, cricket, darts, snooker, motorsport, esports, horse racing and virtual sports.
Can I bet on the NHL at Sportaza?
Yes, before the game and live, including moneyline, puck line and totals.
What casino games does Sportaza have?
Slots, Megaways, Bonus Buys, jackpots, table games, instant games and a live casino: more than 11,000 games from 72 studios.
Does Sportaza have live dealer games?
Yes. Real dealers for roulette, blackjack, baccarat, dice and poker, plus game shows and international tables.
Does Sportaza have a mobile app?
There’s nothing to download. Sportaza runs in your phone’s browser, and you can add a shortcut to your home screen so it opens like an app.
Support
How do I contact Sportaza support?
The quickest way is live chat on sportaza.com, open 24/7: the first reply comes in about 20 seconds on average. Or email support@sportaza.com.
Does Sportaza have customer support in French?
Our official support language is English, but you can write in French: live chat answers in French and other languages through translation. To confirm
Why is my Sportaza withdrawal pending?
Usually because it’s still within the 3 business days, we’re waiting for your documents, or you already have 3 withdrawals pending. Not sure which? Ask in live chat and we’ll check.